Here at Kombat UK Ltd we respect your privacy and we are committed to processing personal information of our customers in a secure manner in line with our legal obligations.

This Policy explains how Kombat UK Ltd will use any personal information that we may collect about you when you use our website, application forms, marketing platform (Mail Chimp), or when you use any of our services.

By trading with Kombat UK Ltd, you are accepting and consenting to the practices described in this Privacy Policy.

The information we collect from our customers helps us to personalise and continually improve your experience and our services.

We use the information to handle orders, deliver products, process payments/ invoices, and communicate with you about orders, products, services and promotional offers.

We may use your information to prevent or detect fraud or because it is required by law or for the purposes of legal proceedings. We may also use your information to enable third parties to carry out logistical or other functions on our behalf, for example couriers address database.

We may transfer your data to other third parties (including the police, law enforcement agencies, credit reference and fraud prevention agencies and other bodies) to protect our or another person’s rights, property, or safety, in connection with the prevention and detection of crime.

Our Personal Data Protection Policy governs the use and storage of your data. You can see our Personal Data Protection Policy.

Kombat UK Ltd is a Controller of the personal data you provide us.

In the operational use and maintenance of our services, Kombat UK Ltd may collect personal information when:

You use our website
You place an order or use any of our services
You contact us
You are a recipient of our services
You sign up to our E-flyer marketing platform (MailChimp)

This may include (but not limited to) information which is recorded for items being delivered to you or if you have:

Completed an online form,
Set up an account or entered information on any part of the Kombat UK Ltd website
Completed the E-flyer sign up with our marketing platform, Mail Chimp
Provided information as part of a webform contact request / enquiry
Contacted Kombat UK Ltd in writing or by phone

We may collect (but not limited to) the following types of information:

Your name, address, email address, telephone number(s) and other contact details
Information required to provide you with a service, and the details of the service that you have used
Information collected through your use of the Kombat UK Ltd website; see Cookie Policy (part 4) for further information
Details of any enquiry
Information about items delivered to
Signatory information when signing for receipt of a delivery