Sometimes items may be discontinued or unavailable at short notice, if this occurs we will contact you as soon as possible to suggest a suitable alternative. Should this not be acceptable an order cancellation will be possible with no fees or charges.

UK Orders over £60 – Carriage paid
UK Orders under £60 – £5 carriage

We only ship to mainland UK and Northern Ireland.
We do NOT ship to Ireland or Europe.

We aim to despatch all orders the next working day and in rare circumstances when it is envisaged that orders will take longer to be despatched, we will contact you immediately.

Any losses or pilferages during shipping transit need to be reported in writing within three days of the delivery date to [email protected]

Photos of any damage needs to be submitted at the time of reporting the damage.

**Please note that the above terms do NOT apply to trade wholesale orders. Please see the separate terms for trade orders when logged in to the wholesale side of the website.

Notwithstanding that credit may have been given for the payment of the price of goods the intending purchaser agrees that:

a) The goods shall remain the sole and absolute property of the Company as both legal and equitable owner until such time as the intending purchaser shall have paid to the Company the agreed price.

b) The Company may at any time (for the purpose of recovery of its goods in the event of the intending purchaser entering into liquidation, becoming bankrupt, having a winding up order made against him, having a Receiver appointed in respect of his assets or for whatever reason), enter upon the premises where they are stored or where they are reasonably thought to be stored and may repossess the same.

Any period or times stated for delivery to the buyer are estimates only and in any event the Company accepts no responsibility for loss or damage of whatever nature resulting from reasonable delay.

In cases where goods are to be delivered by the Company to the buyer or collected by the Buyer from the Company within a period detailed in the contract and where the buyer cannot accept delivery or effect collection in the said period the Company shall, if it’s storage permits, store the goods and take all reasonable steps to prevent their deterioration until their actual delivery or collection and the buyer shall be liable to the Company for the cost (including insurance) of its so doing. This provision shall be in addition to, not in substitution for, any other payment or damages for which the buyer may become liable in respect of his failure to take delivery or collection at the appropriate time. The Company will replace free of charge goods damaged or lost in transit (excluding any transit from the Company’s Stores in respect of goods collected from there by the buyer), or make up an incomplete delivery provided the buyer gives the Company written notification of such loss or incomplete delivery within 72 hours.

The Company reserves the right to cancel any order if after acceptance the goods set aside for such order are destroyed or damaged beyond repair and cannot be replaced. No order may be cancelled by the intending purchaser without the written consent of the Company.

Providing goods have not been worn, altered or used and are returned within 14 days of receipt in original packaging and with all tags intact, a replacement can be sent or a refund issued. This is at the discretion of the Company and buyer remains liable for any carriage costs incurred, with the exception of the return of faulty or damaged goods. For any faulty items please email us with details and photos to [email protected]

The intending purchaser will indemnify the Company in so far as the law permits against any claim which arises from or in connection with the supply of goods whether such liability arises by reason of the Company’s negligence or their breach of contract or their breach of statutory duty or howsoever any such liability may arise.

All images and (technical) specifications: e.g. data concerning weight, measurement, colour etc. as mentioned on the Company website are approximates. They are indicative and shall not be consider reason for any compensation or cancellation of the agreement. We cannot accept responsibility for slight differences in colour or texture variations of materials. E & EO.

Please see our Privacy Policy and Personal Data Protection Policy for full details.

The customer needs to respect all intellectual and industrial property rights that are applicable to all products delivered by the Company.

The Company cannot guarantee that the delivered items do not violate with any intellectual and/or industrial property right from third parties and accepts no responsibility what so ever in case of a claim by third parties based on the fact that an item sent by the Company is in violation with any right from a third party.

The Company cannot be held responsible, if and when it cannot meet the agreement because of force majeure.

Force majeure comprehends any strange reason, as well as any circumstance, for which, in all rationality, it can’t be held responsible. Delay with or bad behaviour by our suppliers, shipping problems, strikes, government rules, supply delay, negligence by suppliers, as well as from employees, employee sickness, defects in appliance or shipment tools count explicitly as force majeure.

The Company maintains, in the case of force majeure, the right to postpone its obligations and is also privileged to cancel the agreement partially or fully, and also to claim that the content of the agreement is to be changed in such a way that it is still possible to realize the goals. By no means is The Company obliged to pay any fine or indemnification.

The Company cannot, in any way, be held responsible for misunderstandings, imperfections, delays or any obscurity concerning orders and information as a result of using the internet or any other means of communication between the customer and the Company, as well as the Company and third parties, concerning the relation between the customer and the Company.

The Company only lists those organisations we have worked with successfully and would use ourselves. However, The Company does not accept any responsibility whatsoever for the products, services or actions of any of these third parties.